English

Google

velofix is a full service mobile bike shop operating out of our fully equipped Sprinter van to bring our shop to our customers where and when they need us. We are excited to support Googlers for a second year with a convenient, premium service that will allow you to save time and ride more.

Google will cover the cost of our minor service package and contribute $30 toward replacement parts. The cost of additional labor and the installation of parts will be the responsibility of the employee.

Please check your campus site’s page for more details and a schedule.

Questions? See FAQs below. Email helen.alexander@velofix.com, kyle@velofix.com or call Kyle on 509-430-8903

Buy a Bike

Looking for a new bike? Check out velofix DIRECT! We will build, safety check and deliver the bike you purchase online when and where you want it! Order directly from the manufacturer, and have your bike built and delivered by velofix.

Commuter Starter Packages

Commuter starter packages are available to get you riding to work. The package includes a choice of bike, helmet, and lights.

Any specific questions relating to the bikes and helmets as well as placing an order, please email helen.alexander@velofix.com.

Book Service at Your Office

Click to schedule

FAQs

How do I book my appointment?

Please schedule an appointment online via square. Please ensure that you select the location where you’d like the service to take place. Your appointment time is your bike check-in time. This gives you 10 minutes with your bike mechanic to discuss your bike, specify any issues that you may be having and agree upon the work to be performed.

Where will velofix be set up?

Google Parkview –The velofix Mobile Bike Shop will be set-up in the visitors parking spaces outside of the office on Northlake Way.

Google Kirkland – You won’t be able to miss our big red and black truck in Kirkland, where we’ll be set-up in the parking lot.

Google Bellevue – The velofix Mobile Bike Shop will be parked in the parking garage.

Google South Lake Union – 1021 Valley Street (Breezeway between two buildings)

What costs are covered by Google?

Google will cover the cost of a minor tune, and contribute $30 toward replacement parts. Parts and additional labor may be necessary and/or recommended where the costs will be the responsibility of the employee.

Please note that on check-in our mechanics will discuss your ride with you and agree on the work to be carried out.

What if I can’t make my appointment?

Not to worry! Please cancel online with 24 hours notice.

Do you service ebikes?

Yes, we service all types of bikes.

I have additional questions. Who do I contact?

Please email helen.alexander@velofix.com who will do her best to answer all of your questions. If you have any feedback on this webpage
Please pass on to helen.alexander@velofix.com.