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Microsoft Commute

Classified as an essential business and still operating to serve our customers at this difficult time.
NO CONTACT Appointments Available: email to schedule

Request service at your Microsoft office, just submit the form below and we’ll reach out to confirm an appointment.

At home subsidized servicing only valid in the velofix Seattle and Seattle East service area.
Please check the map before scheduling!

For qualified employees, Microsoft covers the first $70 of the tune-up cost.
Employees are responsible for the remainder of the cost of the tune-up.  Any parts or additional labor that may be required to complete a service are the responsibility of the employee. Please note prices below are quoted with the subsidy applied.

Have Questions? Email Kyle: And also see FAQ’s below.

    Choose a preferred date

    Buy a Bike

    Looking for a new bike? Check out velofix DIRECT! We will build, safety check and deliver the bike you purchase online when and where you want it! Order directly from the manufacturer, and have your bike built and delivered by velofix.

    Commuter Starter Packages

    Commuter starter packages are available to get you riding to work. The package includes a choice of bike, helmet, gloves and lights. Stay fit reimbursement may cover up to $800 toward the packages for participating employees. Order here!

    Any specific questions relating to the bikes, helmets and gloves please email


    Who is velofix?

    velofix is a full service Mobile Bike Shop operating out of our fully equipped Sprinter van. We bring our shop to customers where and when they need us. We are excited to support Microsoft employees with a convenient, premium service that will allow them to save time and ride more.

    Where is velofix located?

    velofix is available to service your bike at all Microsoft campuses and buildings, or we can bring our fully equipped mobile bike shop to your home, whichever is most convenient to you.

    Who can book velofix?

    All Microsoft employees and vendors (and their friends and family, actually anyone!) are welcome to book a bike service with velofix.

    How do I book a service?

    Visit our website at, enter the zip code of your preferred location, choose your required service and select a time from our real time availability. You’re all set we’ll come to you and service your bike. Alternatively complete the inquiry form above and we’ll get in touch with our next available appointment.

    Is the bike service subsidized?

    Eligible Microsoft FTEs are entitled to two $70 subsidies towards 2 tune-ups a year with velofix (July 1 through June 30). To qualify for the subsidy, complete an Assumption of Risk Waiver and Hold Harmless Agreement form.

    What service packages are available?

    Details of our service packages are available here.

    Why can’t I book a service at the Overlake Transit Center?

    Our Overlake Transit Center location is now permanently closed due to the Sound Transit light rail construction. For your convenience, we are now operating a fully mobile service where our mobile bike shop comes to you so you can save time and ride more (or in the case of Microsoft work more)

    Can I have my bike serviced for $70?

    No, at this time we offer our minor tune up and above which starts at $29 out of pocket.

    Do I need a booking code to claim the Microsoft subsidy & preferred pricing?

    No, The subsidy will be applied at the time of service.

    I have additional questions, can you help?