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At Home Rad Power Direct Service by velofix

Congratulations on your new Rad Power Bike!

To book your a service appointment with one of our velofix rider support technicians, enter your zip code to get started.

Important:

  • please ensure your appointment date is booked after the arrival of your bike.
  • if you purchased more than one bike, remember to select more than one assembly service so we can plan for enough time

How to book:

1) Enter Your Zip

2) Select a date

3) We Come to You

If you cannot find a time that works for you, please email inquiries@velofix.com

To ensure your Rad Power warranty remains valid, please do not open or attempt to assemble the bicycle yourself in advance of your appointment.

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