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At Home Rad Power Direct Service by velofix

Congratulations on your new Rad Power Bike!

To book your a service appointment with one of our velofix rider support technicians, enter your zip code to get started.


  • please ensure your appointment date is booked after the arrival of your bike.
  • if you purchased more than one bike, remember to select more than one assembly service so we can plan for enough time

How to book:

1) Enter Your Zip

2) Select a date

3) We Come to You

If you cannot find a time that works for you, please email

To ensure your Rad Power warranty remains valid, please do not open or attempt to assemble the bicycle yourself in advance of your appointment.

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