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velofix DIRECT

A bike build and delivery program that offers a premium and convenient service experience.

Questions about our bikes?
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How it Works

We will build, safety check and deliver the bike you purchase online when and where you want it! Check out our partners below. Order directly from the manufacturer, and have your bike built and delivered by your local velofix Bike Shop. *Charges may apply depending on bike brand selected.

  1. Order your Bike

    Select your bike from one of our velofix DIRECT or Delivery partners.

  2. Build & Delivery

    Your bike will be shipped to you or to the nearest velofix Mobile Bike Shop. velofix builds the bike, and performs a full safety inspection at time of delivery.

  3. 30 Day Follow Up

    Reach out to your local velofix Mobile Bike Shop within 30 days of their initial visit to book a complimentary service follow up to ensure that your bike rides perfectly after the break-in period.

  4. Not happy? velofix will take care of the return

    Returning a bike is a mess! If you choose velofix DIRECT as a delivery option, velofix will take care of your return. A certified mechanic will pick up your bike, box it and ship it back, at no cost to you. That’s convenience.

  5. Warranty

    If for some reason your bike needs warranty work, velofix is there to assist. By choosing velofix DIRECT you ensure that you do not have to ship your bike back, bring your bike anywhere, or take on additional costs for warranty service.

  6. Service

    Every bike needs service once in a while. To make sure that your bike runs smoothly, book an on-site service by visiting www.velofix.com. After all, the velofix mechanic will know your bike inside-and-out, having done your delivery and build.

velofix DIRECT Partners

BH Bikes

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BH Bikes

The journey of BH (Beistegui Hermanos)in the industry started in Eibar (Guipuzkoa, Spain), a city of arms manufacturers, in 1909 as a result of the genius and enterprising spirit of three brothers: Cosme, Domingo and Juan Beistegui Albistegui.

100 years later, the Beistegui family are still at the head of BH and continue to maintain the essence of a company that remains true to the values it was founded upon: innovation, research and technological development; social and environmental responsibility; dynamism, commitment, reliability and trustworthiness; and, above all, its passion for bicycles. And all this with the aim of continuing to offer sport and health products to the entire world.

Visit BH Bikes now to view and order your bike or call their Inside Sales team (949-333-3293 ext.129). Alternatively you can email buyabike@velofix.com for more information. Make sure to mention that velofix sent you!

Blue Bikes

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Blue Bikes

At Blue Competition Cycles it’s all about world-class performance and outstanding value. We make the impossible I’m Possible. Push your limits! To order your Blue Bike, visit www.rideblue.com or email buyabike@velofix.com.

Cleary Bikes

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Cleary Bikes

Cleary Bikes are designed to empower kids. A bicycle launches a little boy or girl into a brand new world. That’s not to say that your child has to be a daredevil to love riding a bike. When a kid pushes off on his or her bike and rides to: the mailbox, the store, the park or to school, they become actively engaged, blazing their own paths to independence.

Cleary Bikes believes that riding a bicycle should be fun. It certainly shouldn’t be stressful or scary. Which is why their lightweight kids bikes are made to thrill children – physically, mentally and most of all, safely.

Clearly Bikes are available to customers located in the US only. To order your bike, please contact your nearest velofix Franchise Partner directly or email buyabike@velofix.com.

Eddy Merckx

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Eddy Merckx

The Eddy Merckx Company was established in 1980 with a mission to produce the finest cycles in the world, and that goal hasn’t changed a bit. Of course, Eddy is still at the heart of the company, and his eye for detail and quality strives each of us to yet higher standards. He is an integral part of the design process, and always tests each new model himself.
Eddy Merckx was, in our opinion, the greatest cyclist of the 20th century. We feel it is our duty to keep the flame of that legacy alive by producing legendary cycles fit for today’s demanding cyclist.

To view and order your bike visit www.eddymerckx.com or email buyabike@velofix.com.

Elby

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Elby

Elby is a new North American e-bike brand that launched September 2016.Elby bikes are one-size-fits-most and boasts a 90 mile range on a single charge. The value in these bikes are unparalleled.  Their mission? To promote healthy lifestyles, personal exploration and create a sustainably profitable business by developing beautiful, reliable, environmentally conscious mobility solutions that move you, physically and emotionally.

To order your Elby bike visit www.elbybike.com or email buyabike@velofix.com.

Ellsworth Bikes

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Ellsworth Bikes

Ellsworth Bikes turns raw aluminum and carbon fiber into some of the world’s best mountain bikes. With greater efficiency, more rider comfort, increased traction and control, instant center tracking and more, you get what you pay for with an Ellsworth bike. Order your bike through the Inside Sales team at Ellsworth Bikes and velofix will deliver your bike to you built, safety tested and ready to go. Plus, velofix will come contact you 30 days later to address any issues and make sure the bike is working the way it is supposed to.

Visit Ellsworth Bikes now to order your bike or call their Inside Sales team (760 788-7500) or email sales@ellsworthbikes.com for more information. Make sure to mention that velofix sent you!

EVO (Hawley/Lambert)

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EVO (Hawley/Lambert)

Evo bikes gives you the reliability and peace of mind so that you can focus on riding. Whether you are a seasoned commuter, a growing family, a new rider or a recreational cyclist, you can rely on Evo to take you where you need to go.

To learn more about how to order your EVO and direct delivery through velofix, please email inquiries@velofix.com with your name, contact phone number, contact email and zip/postal code.

Franco Bikes

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Franco Bikes

Franco Bicycles creates bikes and products that inspire cyclists to do more. Customer-focused and direct since day one, Franco Bicycles has risen to be the premier direct-to-consumer brand in North America. Their world-class bicycles are paired with the best components in the bike industry and a customer experience to match.

velofix has partnered with Franco Bicycles to further enhance their bike-buying experience, by assembling, delivering and ensuring your new bike is ready to roll. Order your tailored bicycle by calling 805-498-3700 or by visiting francobicycles.com.

Niner Bikes

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Niner Bikes

At Niner, dirt drives us. It drives us to make bikes we’re proud to sell and proud to ride. Whether your passion is bombing down an enduro course, racing cross country or cyclocross or just getting lost out in the middle of nowhere, we have the right bike for you.

We get excited talking about the bikes we make, but even more excited about the adventures they take you on. We want our Niner riders to love their bikes for what they are, but more importantly for what they do – deliver you to places, challenge you and help you love riding even more than you already do.

And now, for customers in Canada only, we have two ways for you to purchase from Niner.

1) Go to www.ninerbikes.com, select the bike you want and hit “OWN IT”. Place your order through our secure website. The bike will be delivered to your local velofix Mobile Bike Shop, assembled and delivered to you.

2) Contact your local velofix Mobile Bike Shop, meet with them. Verify sizing, component selection, etc. and order directly through them. Niner will ship the bike to them, they will assemble it and test it and deliver it to you, ready to ride.

Officina Battaglin

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Officina Battaglin

In the era of bicycle production being obsessed with weight reduction and stiffness, we believe there’s still a place for steel. If you’re after a frame that will make your ride smooth and quiet, you’ll put steel on top of your list because of its incredible road feel. That’s why the whole Officina Battaglin collection is hand-built in our workshop from Columbus tubing and with an emphasis on comfort. You can view Battaglin frames by visiting their website.
To purchase your Battaglin frame email buyabike@velofix.com

Pure Fix Cycles

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Pure Fix Cycles

Pure Fix Cycles is focused on offering a variety of choices to their customers, for bikes that are both affordable and stylish. They have become the largest recognized single speed & fixed gear bicycle manufacturer in the world and offer the latest and greatest city bikes and commuter bikes.

Visit www.purefixcycles.com to order your bike. Make sure to mention velofix sent you!

A delivery charge of $100 will be applied for all Pure Fix Cycles orders.

Simcoe (Hawley/Lambert)

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Simcoe (Hawley/Lambert)

Simcoe was created to be the city bike that exceeds your demands, even if you aren’t a city cyclist. Known as The North American Bicycle, Simcoe’s mission is to provide its customer with the ultimate bike.

To learn more about how to order your Simcoe and direct delivery through velofix, please email inquiries@velofix.com with your name, contact phone number, contact email and zip/postal code.

Spot

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Spot

Spot Brand Bicycles creates bikes that go faster, last longer, maximize your enjoyment and simplify your cycling lifestyle. And what makes owning a Spot Brand bike even better is you can order directly through Spot and velofix will deliver your bike to you already built and ready to go!

Visit Spot Bicycles now to order your bike or call 303.278.3955 or email sales@spotbikes.com. Make sure to mention that velofix sent you!

Turner Bikes

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Turner Bikes

Turner Bikes has been building suspension mountain bikes since 1994. They are at the forefront of suspension mountain bike technologies for one very important reason… because they ride what they build. velofix has partnered with Turner Bikes to make your bike buying experience easier. Order your bike online through Turner Bikes and velofix will deliver your bike to you already built and ready to go.

Visit Turner Bikes now to order your bike or call their Inside Sales team at 1-(951)-677-1771/email info@turnerbikes.com. Make sure to mention that velofix sent you!

Van Dessel

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Van Dessel

Van Dessel bicycles are born of racing, engineered to perform with precision, and built with a degree of durability often overlooked. Their bikes are meant to be ridden hard, raced with panache, and enjoyed by those who love cycling.

Customer orders the bike direct from Van Dessel Cycles either online or via the inside sales team at 973-543-2599. Make sure to mention that velofix sent you!

Ventum

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Ventum

Ventum makes triathlon racing bicycles for people that need to be faster than the rest. Founded by a team of athlete-engineers in 2014, Ventum employs radical designs to achieve radical results. The company’s patented bicycle frame design has no downtube and no seatstays. The frame includes a 1.4 liter water bottle that is integrated into the top tube. These innovations help make Ventum’s bikes as aerodynamically efficient as possible without compromising comfort, stiffness, or safety .

Ventum currently offers two models, the flagship Ventum One and the newer Ventum Z. The Ventum One is available as a frameset or a complete bike, featuring Shimano Dura Ace Di2 and Ultegra Di2 groupsets, ENVE Composites and edco wheels, Pioneer power meters, and CeramicSpeed bearings. The Ventum Z uses the same patented frame design as the Ventum One paired with a 3T fork and Shimano components.

Visit Ventum’s online shop, where you can build a custom Ventum One and then request delivery and assembly by velofix at checkout. Or contact your local velofix representative to purchase.

Volata Cycles

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Volata Cycles

Volata Cycles is a bike-tech company developing premium smart bicycles with integrated digital features and standout Italian design. Its first product, the Model 1, is a commuter specifically designed for sport and utility. The company has recently introduced in the market also the Model 1c, which fuses technology and MTB components into a road-bike geometry, resulting in the ultimate city crossover. Based in the Bay Area, California the company does R&D and design in Milan, Italy.

Volata bikes are brought to customers with velofix’s professional in-home delivery and assembly, for a flat fee of $290. This exclusive service is available in certain US ZIP codes. velofix’s certified team of experts will set up the bike and ensure it is working correctly before delivering it and giving customers a tour of the features. Alternatively, if the ZIP code isn’t available, Volata will ship the bike directly to customers providing instructions for the assembly.

velofix Delivery Partners

Amazon

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Amazon

Select from a variety of over 3,000 bikes listed on Amazon and receive free assembly from a velofix mechanic. Choose an eligible bike, select a size, and click on the “select assembly preference” button. You can then choose to have your bike shipped to your home where a velofix mechanic will come to assemble it.

OHM Bikes

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OHM Bikes

OHM Electric Bikes are high performance hybrid bicycles that can be used either as e-bikes with intuitive auto-assist modes or as regular bikes. Built from the ground up, OHM has incorporated a removable battery, premium components and exceptional technology including a powerful, but silent BionX motor. Lightweight and well balanced, OHM e-bikes provide the ultimate riding experience. 

View OHM e-bikes at ohmcycles.com. To order call 1 866 646 2925 or email bikes@ohmcycles.com.

A delivery charge of $150 will be applied for all OHM Bike orders.

Rad Power Bikes

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Rad Power Bikes

Rad Power Bikes has been producing and selling electric bikes since 2007 and is one of the nation’s leading brands. Because they sell direct to you, the consumer, you won’t see the large retail markup that would be present if you were buying from a third party, ensuring you’re always getting the best deal on your electric bike! Offering four unique models, all featuring powerful 750w motors and 48v Panasonic cells, they have bikes to fit all of your wants and needs!

Questions? Email Rad Power Bikes at info@radpowerbikes.com or call (800) 939-0310 and visit them at www.radpowerbikes.com

A delivery charge of $149 will be applied for all Rad Power Bike orders.

Stromer

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Stromer

We continually plan, innovate, test, improve, build and design to ensure that Stromer e-bikes remain truly unique and give you an optimal riding experience.

To this end, we have devoted ourselves to developing e-bikes because we believe that commuting with a Stromer is nothing short of pure pleasure. We are also convinced that your ride will be even more fun when you rush past a sea of stuck cars with one of our high-performance, elegant and quick e-bikes. As such, Stromer can give you back the many hours of leisure time you seek ─ with e-bikes that are more than just a replacement for a car.

Experience for yourself how Swiss values and quality standards are combined to create a reliable, powerful product.

When a customer chooses home delivery with velofix they will be charged applicable sales tax and a $100 shipping & handling charge as part of the online ordering process.

Visit Stromer Bikes now to review and order your bike or call Stromer (800 819 4262) for more information.

I was very pleased with the convenience and professional service that Boris was able to provide in the velofix van. Knowing I can schedule easily with the online booking tool and to have a conversation with the actual mechanic means I will be booking again. And that’s not to mention my Mercedes Sprinter van obsession!

Dave Vukets