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velofix DIRECT

A bike build and delivery program that offers a premium and convenient service experience. Watch How it Works The velofix Direct Experience

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How it Works

We will build, safety check and deliver the bike you purchase online when and where you want it! Check out our partners below. Order directly from the manufacturer, and have your bike built and delivered by your local velofix Bike Shop. *Charges may apply depending on bike brand selected.

  1. Order your Bike
    Order your Bike

    Select your bike from one of our velofix DIRECT or Delivery partners.

  2. Build & Delivery
    Build & Delivery

    Your bike will be shipped to you or to the nearest velofix Mobile Bike Shop. velofix builds the bike, and performs a full safety inspection at time of delivery.

  3. Not happy? velofix will take care of the return
    Not happy? velofix will take care of the return

    Returning a bike is a mess! If you choose velofix DIRECT as a delivery option, velofix will take care of your return. A certified mechanic will pick up your bike, box it and ship it back, at no cost to you. That’s convenience.

  4. Warranty
    Warranty

    If for some reason your bike needs warranty work, velofix is there to assist. By choosing velofix DIRECT you ensure that you do not have to ship your bike back, bring your bike anywhere, or take on additional costs for warranty service.

  5. Service
    Service

    Every bike needs service once in a while. To make sure that your bike runs smoothly, book an on-site service by visiting www.velofix.com. After all, the velofix mechanic will know your bike inside-and-out, having done your delivery and build.

velofix Premium Partners

Amazon

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Amazon

Select from a variety of over 3,000 bikes listed on Amazon and receive free assembly from a velofix mechanic. Choose an eligible bike, select a size, and click on the “select assembly preference” button. You can then choose to have your bike shipped to your home where a velofix mechanic will come to assemble it.

Canyon Bicycles

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Canyon Bicycles

Canyon started life as Radsport Arnold back in 1985. What began as a business run out of founder Roman Arnold’s garage has evolved into one of the bike industry’s leading innovators. Following the success of the first ever Canyon bikes developed in the late 90s, the company changed its name to Canyon Bicycles GmbH in 2002. For years, talented engineers and designers have been drawn to Koblenz, Germany, for the development of an ever-expanding range of road, mountain, triathlon, fitness and urban bikes. Canyon’s technology-first approach focusses on applying the most cutting-edge materials, working together with the world’s best riders and ensuring everything produced delivers the finest quality and performance.

To have velofix deliver, build, fit, and service your canyon, visit www.canyon.com and select “Canyon Service by velofix” as your delivery option at checkout, or to learn more about the service click here.

Rad Power Bikes

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Rad Power Bikes

Since 2015, Rad Power Bikes has earned a reputation for designing electric bikes built for everything and everyone.  As North America’s leading ebike brand, Rad Power Bikes has an ever-expanding line of models well-suited for any kind of ride — whether it’s a daily commute, an adventure across rugged terrain, or just a fun weekend spin. Questions? Email Rad Power Bikes at info@radpowerbikes.com or call (800) 939-0310 X 1 and visit them at www.radpowerbikes.com
All US & Canadian Customers: To have velofix deliver, build, fit, and service your ebike from Rad Power Bikes visit www.radpowerbike.com or www.radpowerbikes.ca and select velofix as your delivery option at checkout. A delivery charge will be applied for all Rad Power Bikes’ orders delivered by velofix.

velofix Partners

Zwift

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Zwift

Ride the virtual roads and enjoy structured workouts with Zwift, the smart, social way to ride indoors. Zwift pairs your bike with indoor training gear to create a smooth and realistic ride. velofix has partnered with Zwift to provide Pro Install of your new trainer and Zwift setup. Visit www.zwift.com to learn more.