Are you friendly, thoughtful, and have an interest in cycling?
Do you have a nuanced opinion on whether to call it a hex key or an Allen key?
If you answered yes, you might be exactly who we’re looking for.
At velofix, we’re always looking for great people to become Rider Support Technicians. This role is so much more than a bike mechanic. We see this role as the face of our brand, someone who is constantly encouraging people to ride their bikes more, and the person making sure our company is presented at its best every day.
The daily task list of a Rider Support Technician can be very broad. You would be responsible for managing our state-of-the-art Mobile Bike Shop, visiting riders at their home or work, servicing their bike, doing bike fits, making deliveries, attending and supporting events, and doing your best to answer every question riders might have.
For all Rider Support Technicians velofix is offering a comprehensive package to make your life easier, so you can focus on what you do best. This would include a selection of the items listed below:
Top 10% Hourly Pay
We monitor industry standards in every market to make sure we’re paying in the top 10% for experienced technicians.
Keep all your gratuities
We’ve built a convenient way for riders to offer gratuities and when they do, it’s all yours.
Monthly fitness allowance
We’re in full support of you doing more cycling-specific events: races, rides, triathlons, whatever tickles your fancy.
One of the best reasons to work in the bike industry. You’ll get discounts on all the great brands we work with. Check them out at velofix direct
Everyone has access to our medical, dental, and vision plans (not as relevant for Canadians, because, ya’ know, universal health care)
Mornings, afternoons, weekends. You tell us what your preferred work schedule is. At velofix we want to respect and encourage work-life balance. Though we do encourage that people work no more than 40 hours each week.
Robust training plan
If there is a skillset you’re lacking, we’ve got an education program to help you out.
Imagine business casual if you’re in the business of looking good.
All tools provided by velofix
We work with the best tool manufacturers to make sure every Mobile Bike Shop is fully equipped to handle every possible service.
Internal support team
You’re not alone out there. We got your back with a crew that’s super fast, friendly, and ready to help you solve any issue.
**packages will vary by region and candidate
velofix is currently hiring in:
- Austin, TX, USA
- Charlotte, NC, USA
- Toronto, ON, Canada
- Victoria, BC, Canada
- Okanagan, BC, Canada
- Eugene, OR, USA
- Bend, Oregon, USA
Don't see your city on the map?
Fill out the application anyway. We’ll reach out when an opportunity in your area comes up.Application Form
Requirements to work at velofix.
Some fine print our “lawyers” told us to put in.
- Meet the minimum age to drive in your city
- Have one year of driving experience
- Clear background screening
- Valid driver’s license
- Legally applicable to work in your city, state, or province